Introduction
At DripCasa, a brand of Sikar House Handloom, we are committed to delivering your handloom products with care and efficiency. This Shipping Policy provides all the necessary details about our shipping process, delivery timelines, and other important information regarding your orders.
Order Processing Time
Once your order is placed, we will process and pack it within 1-2 business days. We make sure each item is carefully packaged to ensure it reaches you in excellent condition.
Shipping Time
Orders are typically delivered within 7-8 business days from the date of dispatch. The exact delivery time may vary depending on your location and the shipping method selected. Please note that during peak seasons or due to unforeseen circumstances, delivery times may take longer.
Shipping Methods
We partner with trusted courier services to ensure your orders are delivered safely and on time. The choice of shipping method will depend on your delivery location and the nature of the order.
Shipping Costs
Shipping charges are calculated at checkout based on the weight of your order and the delivery address. Occasionally, we may offer free shipping promotions for certain orders. Please check the shipping details at checkout to view the exact shipping cost.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can track the status of your shipment using this number directly on the courier’s website.
Delivery to Remote Locations
Please note that for deliveries to remote or less accessible areas, delivery times may be extended beyond the usual 7-8 business days. In such cases, we will notify you in advance about any delays.
Shipping Issues
If you encounter any issues such as a delay, damaged item, or missing product, please contact us immediately at Varun@dripcasa.in or call us at +91 7339926649. Our customer service team will assist you promptly in resolving the issue.
Return/Exchange Policy
For any issues with your product, such as damage or incorrect items, please refer to our Return or Refund Policy for the next steps.
Customs and Import Duties
For international shipments, additional customs duties or taxes may be applicable depending on your country’s import regulations. These charges are the responsibility of the customer.
Changes to Shipping Policy
We reserve the right to make changes to this Shipping Policy at any time. Any updates will be reflected on this page, and we encourage you to review it periodically.